Privacy
Terms of Service
Introduction
These Terms of Service govern your use of our website and the purchase of products from it. By accessing or using this website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
Website Access
Access to most areas of this website does not require registration. However, certain features or services may only be available to registered users. You are responsible for ensuring that any information you provide during registration is accurate and up to date.
Use of This Website
This website is intended for personal, non-commercial use only and must be used in accordance with these Terms of Service and applicable UK laws.
You may view, print, and download content for personal use only. You must not copy, reproduce, modify, distribute, or use any content for commercial purposes without our prior written consent.
Website Availability
We take reasonable steps to ensure that our website is available at all times. However, we do not guarantee uninterrupted access and shall not be liable if the website is unavailable due to technical issues, maintenance, or circumstances beyond our control.
Where possible, we will provide advance notice of scheduled maintenance, but we are not obliged to do so.
User-Submitted Content
Any material submitted to this website (excluding personal data covered by our Privacy Policy) will be considered non-confidential and non-proprietary. We reserve the right to use, copy, modify, and distribute such material for any lawful purpose.
You must not submit any content that:
- You do not have the right or permission to use;
- Is unlawful, offensive, defamatory, discriminatory, obscene, or misleading;
- Violates privacy or confidentiality;
- Contains viruses, malware, or any harmful software.
We reserve the right to remove any content that breaches these terms and to cooperate fully with law enforcement authorities where required by law.
Links to Third-Party Websites
Our website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for the content, policies, or practices of third-party websites. Accessing such websites is at your own risk.
Any website linking to our website must not imply endorsement, misrepresent its relationship with us, or contain unlawful or offensive material.
Product Information & Disclaimer
We make every effort to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free or fully up to date.
All products are provided “as is” without warranties, except where required by UK consumer law.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any loss or damage arising from the use of this website or the purchase of products from it.
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence or any liability that cannot be excluded under UK law.
Orders & Shipping
All orders are subject to availability and acceptance. Once your order is confirmed, it will be processed without undue delay and delivered within 30 days.
Estimated delivery times are provided for guidance only. Please allow up to 7 working days from dispatch for delivery within the UK.
International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Cancellations, Returns & Refunds
You have the right to cancel your order under the Consumer Contracts Regulations within 14 days of receiving your goods.
To cancel an order, please contact us via email or phone before the cancellation period expires.
Returned items must be unused, unopened, and in their original packaging. You are responsible for return shipping costs unless the item is faulty, damaged, or sent in error.
Refunds will be processed within 14 days of receiving the returned goods or proof of return.
Exceptions to the Right to Cancel
You will not be entitled to cancel orders for:
- Sealed products (such as perfumes or cosmetics) once unsealed for hygiene reasons;
- Personalized or custom-made items;
- Goods that deteriorate quickly;
- Digital content once downloaded or accessed.
Intellectual Property
All content on this website, including text, images, logos, and design, is our property or licensed to us and is protected by intellectual property laws. Unauthorized use is strictly prohibited.
Governing Law
These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We reserve the right to update or amend these Terms of Service at any time. Any changes will be effective once published on this website.